• LocationCranleigh, Surrey, Mead Road, GU6 7BQ**
  • Our Working HoursOpening times: 24 hours a day*
  • Phone Us!Free phone: 0800 051 8628

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Cranleigh Plumbing Testimonials

Customer Name: John R. Davis.
I wish to thank two of your staff for the very professional manner in which they dealt with the emergency call-out to my property. Firstly the lady who took my initial telephone call, whose name I believe was Kerry. She listened carefully to my problem and then proceeded to offer a solution giving detailed information on how to solve it. She was polite, courteous and extremely knowledgeable.
Secondly to the engineer, Tim Friedenheim, who arrived at the agreed time and immediately got on with the job. He to was extremely polite, courteous and fully understood what needed to be done to resolve the problem.
I have been involved with the training of customer service to both domestic and international companies within the United Kingdom and the USA and it always stands out when excellence is achieved in this field.

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Example Of Our Plumbing Services

Thermostats
These are temperature sensors, and locations for thermostats vary by house. They should be placed in a room with a radiator, but on the opposite side of the room to where the radiator is, so the sensor can provide an average temperature. Thermostats should not be placed in rooms without radiators, as they take longer to warm up. They should also not be placed near doors or in corridors. The boiler continues heating until the pre-set temperature on the thermostat is reached, after which, the boiler will switch off until the temperature falls below the threshold.

Digital thermostats can be programmed to turn the heating on during certain times of the day. Radiators have their own thermostats at the water entry point that are capable of stopping the water flow once a certain temperature is reached. However, the temperature is usually referred to by a number, such as from 1 to 5, that reflects the intensity of the heat that the radiator can radiate into the room.

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